Thank you for visiting VacationVillageTravel.com. Your privacy is important to us. As such, we provide this privacy statement explaining our online information practices. All personal information received by you will be processed and handled in full accordance with applicable state and federal laws and regulation in conjunction with this Privacy Policy.
This Online Privacy Policy (hereinafter sometimes referred to as the “Notice”) applies to this VacationVillageTravel.com online interface (i.e., website or mobile application) owned and operated by Vacation Village Resorts (“Company”), and any Company affiliate or subsidiary online interface that links to this Notice, (each, a “Site”, and, collectively, the “Sites”). The term "we" or "us" or "our" in this Notice refers to affiliates or subsidiaries of Company that link to this Notice.
We may provide other online interfaces not covered by this Notice. If you visit or access your services from one of these sites, please review the online privacy practices of that site to understand how your online information may be collected, used and shared.
Agreement to this Policy: By using this Site you consent to this Online Privacy Policy, including your consent to our use and disclosure of information about you in the manner described herein.
Registration and Other Information Provided to Us
When you visit VacationVillageTravel.com, you may be asked to disclose personally identifiable information. You may also choose to submit personally identifiable information to us when you send us an email. You acknowledge and agree that we may use and store any such information about you in accordance with our Privacy Policy. We may also process and store your personally identifiable information on a server located outside of your jurisdiction. By providing your personally identifiable information to us, you consent to the transfer of your information across national boundaries. If you do not consent to such transfer as well as the processing and storage of your personally identifiable information outside your jurisdiction, you should not provide such information to us.
Personal Information We Collect Online
Personal Information means personally identifiable information such as information you provide via forms, surveys, applications or other online fields including name, postal or email addresses, telephone, fax or mobile numbers, or account numbers. You share this information when you fill out our “Contact” page.
We may disclose your Personal Information to third parties as set forth below:
Nonaffiliated Financial Service Providers
We may disclose nonpublic Personal Information to nonaffiliated financial service providers, such as banks and credit card companies, including loan servicing companies that may collect installment payments from you.
Service Providers
We may disclose your Personal Information to other companies that help us process or service your communication or correspond with you. For example, we may provide your Personal Information to a service provider if you ask a question or make a specific request about a unit. Please be assured that the companies we work with are not allowed to use your Personal Information for their own purposes and are contractually obligated to maintain strict confidentiality.
Legal Obligations
We may disclose or report your Personal Information when we believe, in good faith, that the disclosure is required or permitted under law, for example, to cooperate with regulators or law enforcement authorities or to resolve consumer disputes.
Business Transition
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
We collect Personal Information in the normal course of business in order to process your requests, orders and to serve you better.
Registering With Us
We begin collecting Personal Information from you when you register or create a new user account with us or simply fill out the “Contact” page.
We may also use Personal Information:
This Online Privacy Policy describes how Personal Information may be shared and how you may be able to limit certain types of sharing. Among the reasons for sharing information is for cross-marketing purposes with Company’s subsidiaries and affiliates. We also share non-personally identifiable information about our user base with our advertising affiliates who drive traffic to our Site to help them identify and target our ideal customer.
Other Information is any information other than Personal Information that does not reveal your specific identity or does not directly relate to an individual, such as browser information, information collected through cookies, pixel tags and other technologies, demographic information, and aggregated and de-identified data.
We and our third-party service providers may collect and use other information in a variety of ways, including:
Using cookies: Cookies are pieces of information stored directly on the device you are using. Cookies we use do not contain or capture unencrypted Personal Information. Cookies allow us to collect information such as browser type, time spent on the Site, pages visited, language preferences, and your relationship with us. We use the information for security purposes, to facilitate navigation (i.e. to store your account information between sessions and to maintain information about the quotes you have requested during your session), to display information more effectively, to personalize/tailor your experience while engaging with us, and to recognize your device to allow your use of our online products and services. We collect statistical information about the usage of the Site in order to continually improve the design and functionality, to monitor responses to our advertisements and content, to understand how account holders and visitors use the Site and to assist us with resolving questions regarding the Site. We also utilize cookies for advertising purposes. Please see the Advertising section below for more information.
You can refuse to accept these cookies and most devices and browsers offer their own privacy settings for cookies. You will need to manage your cookie settings for each device and browser you use. However, if you do not accept these cookies, you may experience some inconvenience in your use of the Site and some online products and services. The site may not load or display properly. You also may not receive tailored advertising or other offers from us that may be relevant to your interests and needs.
To protect Personal Information from unauthorized access and use, we use security measures that comply with applicable federal and state laws. These measures may include device safeguards and secured files and buildings as well as oversight of our third-party service providers to ensure information remains confidential and secure. While we follow generally accepted industry standards to protect the Personal Information submitted to us (both during and once we receive it), no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about security on our Site, you can e-mail us at privacy@vacationvillageresorts.com
Our site may contain links to or integrations with other sites such as Facebook, and Twitter, whose information practices may be different than ours. Visitors should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
In the event that we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our Site for 30 days of any such change in ownership or control of your Personal Information, as well as any choices you may have regarding your Personal Information.
How do we respond to Web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services?
We currently do not respond to DNT signals in browsers because we do not track individual users across the web.
May other parties collect personally identifiable information about an individual consumer’s online activities over time and across different websites when they visit www.VacationVillageTravel.com?
No.
In response to a California law, we will automatically treat accounts with California billing addresses as if you requested us to not share your information with nonaffiliated third parties except as permitted by the applicable California law. We will also limit the sharing of information about you with our affiliates to comply with California privacy laws that apply to us.
In response to Vermont regulations, we automatically treat accounts with Vermont billing addresses as if you requested that we not share your information with nonaffiliated third parties, and that we limit the information we share with our affiliates. If we disclose information about you to nonaffiliated third parties with whom we have joint marketing agreements, we will only disclose your name, address, other contact information, and information about our transaction and experiences with you.
We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by following the directions set forth above. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; e-mail: BCPINFO@ag.state.nv.us.
This Online Privacy Policy is intended to cover collection of information on our Sites from residents of the United States. If you are visiting our Sites from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and laws of the United States and other countries might not be as comprehensive as those in your country. By using our services, you understand that your information may be transferred to our facilities and those third-parties with whom we share it as described in this Notice.
The Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site. We do not knowingly collect information from children under 13 without parental consent. Visit the Federal Trade Commission website for more information about the Children's Online Privacy Protection Act (COPPA). If you believe that we have received information from a child or other person who is not of a majority age in their relevant jurisdiction, please contact us at our email or physical mailing address listed in the “Contact Us” section below and we will take all reasonable efforts to remove the information.
This Online Privacy Notice is subject to change. Please review it periodically. If we make changes to the Privacy Notice, we will revise the “Last Updated” date at the top of this Notice. Any changes to this Notice will become effective when we post the revised Notice on the Site. Your use of the Site following these changes means that you accept the revised Notice.
If you have any questions or concerns about the online privacy statement for this Site you may contact us at the following:
Vacation Village Resorts
SunTrust Building
2626 E. Oakland Park Blvd.
Fort Lauderdale, Florida 33306
954.563.2444 Ext# 350
Please print and retain a copy of this privacy policy for your records.